Privacy Policy

1 Who We Are

GSIP / Alpha Training Consultants ("we", "us", "our") operates the website at https://gsip.com and related online learning platforms. We provide Six Sigma and LEAN certification training programs.

For the purposes of the General Data Protection Regulation (GDPR) and equivalent legislation, we act as the data controller for personal data collected through this website.

2 Information We Collect

2.1 Information you provide directly

Name and contact details (email, phone) when completing our enquiry or contact forms
Payment information processed securely by our payment processors (we do not store card numbers)
Account credentials when registering on our learning management platform (TalentLMS)
Communications you send us by email or web form

2.2 Information collected automatically

IP address and approximate geographic location (country, region)
Browser type, operating system, and device type
Pages visited, time on site, referring URLs, and click paths
Cookie identifiers (see Section 4)
Privacy consent choices and timestamps (for legal compliance)

2.3 Information from third parties

Analytics data from Google Analytics (aggregated and anonymised)
Data from our learning management platform regarding course progress and completion

3 How We Use Your Information

Purpose	Legal Basis (GDPR)	Details
Providing our services	Contract performance	Enrolling you in courses, managing your account, processing payments
Responding to enquiries	Legitimate interests	Answering questions submitted via contact form or email
Website analytics	Consent	Understanding how visitors use the site to improve it (Google Analytics)
Marketing & advertising	Consent	Sending promotional emails and serving relevant ads (only with your consent)
Legal compliance	Legal obligation	Maintaining records required by tax, consumer protection, and privacy law
Fraud prevention & security	Legitimate interests	Detecting and preventing abuse, protecting user accounts

4 Cookies & Tracking Technologies

We use cookies and similar technologies. You can manage your preferences at any time using the Cookie Settings button at the bottom-left of any page.

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Strictly Necessary Always on

Session management, security tokens, load balancing. Cannot be disabled.

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Analytics Consent required

Google Analytics — measures page views, sessions, and user journeys in aggregate.

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Marketing Consent required

Conversion tracking and retargeting pixels (e.g. Google Ads).

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Preferences Consent required

Remembers your language, region, and UI settings.

5 Sharing Your Information

We do not sell your personal data. We may share it with:

▸Learning platform (TalentLMS): to manage course enrolments and progress.
▸Payment processors: to complete purchases securely.
▸Analytics providers (Google): only if you consent to analytics cookies.
▸Legal authorities: when required by law, court order, or to protect our rights.
▸Business transfers: in the event of a merger or acquisition, under equivalent privacy obligations.

6 Data Retention

▸Account data: retained while your account is active, then for up to 3 years after closure.
▸Consent records: retained for 5 years as required for legal compliance.
▸Analytics data: retained for 26 months in Google Analytics.
▸Contact form submissions: retained for 2 years unless ongoing correspondence requires longer.

Your Rights — GDPR (EU / EEA / UK)

EU · EEA · UK · CH

If you are in the European Union, European Economic Area, United Kingdom, or Switzerland, you have the following rights under the GDPR (or equivalent national law):

Access

Request a copy of the personal data we hold about you.

Rectification

Ask us to correct inaccurate or incomplete data.

Erasure

Ask us to delete your data ("right to be forgotten") where no legal basis applies.

Restriction

Ask us to pause processing while a dispute is resolved.

Portability

Receive your data in a structured, machine-readable format.

Objection

Object to processing based on legitimate interests or direct marketing.

Withdraw consent

Revoke consent at any time without affecting prior processing.

Lodge a complaint

Complain to your national supervisory authority (e.g. ICO for UK residents).

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

Your Rights — CCPA (California)

California, USA

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the CPRA grants you additional rights:

Know

Know what personal information we collect, use, disclose, or sell.

Delete

Request deletion of your personal information.

Opt-Out

Opt out of the sale or sharing of your personal information.

Non-Discrimination

Not be discriminated against for exercising your CCPA rights.

Correct

Request correction of inaccurate personal information.

Limit Use

Limit use of sensitive personal information.

Do Not Sell or Share My Personal Information

Use the Cookie Settings button at the bottom-left of this page to disable Analytics and Marketing cookies, which fulfils your opt-out right under the CCPA. Alternatively, email [email protected].

Your Rights — LGPD (Brazil)

Brazil

If you are in Brazil, the Lei Geral de Proteção de Dados (LGPD — Law 13,709/2018) grants you these rights:

Confirmation

Confirm whether we process your data.

Access

Access your personal data.

Correction

Correct incomplete, inaccurate, or outdated data.

Anonymisation / Deletion

Request anonymisation, blocking, or deletion of unnecessary data.

Portability

Request transfer of data to another service provider.

Revoke Consent

Revoke consent at any time.

Object

Object to processing that violates LGPD provisions.

Review of automated decisions

Request human review of decisions made by automated processing.

To exercise these rights, contact the Data Protection Officer at [email protected].

10 International Transfers

Some of our service providers are located outside your country. Where personal data is transferred from the EEA, UK, or Switzerland to third countries, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission, or equivalent safeguards, to protect your data to an equivalent level.

11 Children's Privacy

Our services are directed at adults. We do not knowingly collect personal data from children under 16 (or a higher age threshold where required by local law). If you believe we have inadvertently collected data about a child, please contact us at [email protected] and we will delete it promptly.

12 Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These include TLS encryption for data in transit, access controls, and regular security reviews. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

13 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. If the changes are material, we will notify you by email (if you have an account with us) or by displaying a prominent notice on the website. Continued use of our services after changes take effect constitutes acceptance of the revised policy.

14 Contact Us

For any privacy-related questions, requests, or complaints, please contact:

Data Controller: GSIP / Alpha Training Consultants

Email: [email protected]

Web: Contact form

We aim to respond to all privacy requests within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.